Storage & Handling

General Storage Principles

All Biohackr.Labs protocol pen systems are pharmaceutical-grade products that require refrigerated storage. The standard storage temperature for all products is 2–8°C (standard refrigerator temperature). Products must not be frozen. Exposure to temperatures above 25°C for extended periods will degrade product quality and may render the product unusable.

Keep all products away from direct light and away from the refrigerator door (to avoid temperature fluctuations from frequent opening). Store upright where possible.

Peptide Pen Systems (CUT / RECOVER / FOCUS / PERFORM)

Peptide pens should be stored at 2–8°C when not in use. Brief periods at room temperature during use (handling, administration, and dose preparation) are acceptable. Do not leave pens at room temperature for extended periods between uses. Return to refrigerated storage promptly after each use.

Do not expose peptide products to strong light or UV. Do not shake vigorously. The pen tip and cartridge area should remain clean and dry between uses.

CORE Performance Pens

CORE Performance pens contain vasoactive compounds that are particularly sensitive to temperature and light. Store at 2–8°C at all times when not in use. Protect from light — store in the original opaque pouch or container provided. Do not freeze. Do not leave in a vehicle or in direct sunlight under any circumstances.

Administer at, or close to, room temperature. Remove from refrigerator 5–10 minutes before use and allow to equilibrate. Do not administer a product taken directly from the refrigerator.

Travelling with Products

If you need to transport your products — for example, during travel — use a purpose-built insulated cool bag with an ice pack or gel pack to maintain temperature. Do not place products directly against ice. Ensure the cool bag is kept out of direct sunlight and away from heat sources. On arrival, transfer products to refrigerated storage immediately.

If you are travelling internationally with protocol products, it is your responsibility to understand and comply with the import regulations of your destination country. We do not provide international shipping and cannot advise on customs or import compliance outside Thailand.

Shelf Life & Expiry

Each product is supplied with a batch quality control document that includes the batch production date and recommended use-by guidance. Do not use a product beyond its indicated use-by date or if the product shows any visible signs of degradation, discolouration, or particulate matter. If in doubt, contact us before use.

Client Responsibility

Correct storage and handling is the client's responsibility from the point of delivery or collection. Biohackr.Labs is not responsible for product degradation resulting from incorrect storage, mishandling, or failure to follow the guidance provided at handover. If you are uncertain about any aspect of storage, please contact us before your product is delivered so we can discuss your specific situation.